This unit describes the performance outcomes, skills and knowledge required to gather, analyse and interpret data to plan and evaluate client service relationships and develop methods of improvement.
This unit describes the performance outcomes, skills and knowledge required to gather, analyse and interpret data to plan and evaluate client service relationships and develop methods of improvement.
This unit applies to those working autonomously and within supervisory roles in a sport, recreation or fitness environment. It applies to personnel who are responsible for planning and conducting coaching and talent development programs for athletes in a sport-specific training or competition setting. This may include schools and local sporting clubs; those managing high-performance individual or team athletes, such as sports trainers; and those planning, implementing and evaluating outdoor recreation programs and activities across a range of activity areas, such as operations managers and outdoor adventure guides. This unit may also apply to program developers and managers who are responsible for identifying and developing community recreation activities, managing competitions in a range of sporting organisations, and managing sports venues and facilities. This unit may also apply to fitness venue managers and personal trainers.